SOLICITORS REGULATION AUTHORITY
SRA Complaints Information:
You should report the matter directly to us if you think a firm or anyone regulated by us has breached an SRA Principle.
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the SRA | Problems with law firms and individuals | Solicitors Regulation Authority