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COMPLAINT

PROCEDURES

COMPLAINT PROCEDURE

Abinelle Solicitors is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact: Ms Amy Abiana Nelson (Amy Addai-Denteh) on 0203 759 3309or by post to our office at 14 Claypole Road, London Stratford E15 2RJ.

If a problem arises at any time, please contact me so that we can talk about your concerns. If you make a written to complaint to us we will look into investigating the matter within a period of 28 days. There after you will receive a response to your complaint. We hope that your complaint would be duly resolved at this stage.

All solicitors must attempt to resolve problems that may arise with their services. It is therefore important that you immediately raise with me any concerns you may have.